Privacy Policy

Five Inc. (hereinafter "the Company") recognizes the importance of protecting users' personal information on the service "Kouro," and is committed to complying with all applicable laws regarding the protection of personal information and managing such information appropriately in accordance with this Privacy Policy (hereinafter "this Policy").

1. Personal Information We Collect

We collect the following personal information.

• Account Information: Name, email address, profile image
• Usage Information: Login history, search history, saved search conditions
• Payment Information: Credit card number (managed through Stripe)
• Device Information: IP address, browser type, OS type
• Cookie Information: Session management, authentication state, preferences
• Analytics Tools: We use Google Analytics and PostHog to analyze website usage for service improvement. PostHog respects the browser Do Not Track setting and will not record analytics when enabled.

2. Purpose of Use

We use collected personal information for the following purposes.

• Provision, maintenance, and improvement of this service
• Responding to user inquiries
• Processing subscription payments
• Notification of new features and services
• Ensuring security and preventing unauthorized use
• Creating statistical data (in non-identifiable form)

3. Disclosure to Third Parties

We do not provide users' personal information to third parties except in the following cases.

• With the user's consent
• For payment processing: Information necessary for payment is provided to Stripe
• For authentication: Information necessary for OAuth authentication is provided to Google
• When required by law: When disclosure is required by legal order

4. Management of Personal Information

We take the following measures to properly manage users' personal information.

• Restricting access to personal information
• Encrypting personal information
• Monitoring and responding to security incidents
• Training and supervising employees

5. Retention Period

We retain personal information for the following periods.

• Account Information: 3 years after account deletion
• Usage Information: 1 year after account deletion
• Payment Information: As required by applicable law
• Log Information: 1 year

6. User Rights

Users have the following rights.

• Right of Access: Right to request disclosure of personal information held by us
• Right of Correction: Right to request correction of personal information
• Right of Deletion: Right to request deletion of personal information
• Right to Restrict Processing: Right to request suspension of use of personal information

To exercise any of these rights, please contact us at support@kouro.info. We will respond within a reasonable period after verifying your identity.

7. Use of Cookies

This service uses cookies for the following purposes.

• Essential Cookies: Maintaining login state, security
• Functional Cookies: Saving user preferences (theme, etc.)
• Analytics Cookies: Usage analysis for service improvement

Users can refuse the use of cookies through browser settings. However, some features of this service may become unavailable.

8. External Services

We use the following external services.

Some of the services above are located in the United States; personal data may be transferred outside Japan. Please review each provider's privacy policy.

9. Minors

We do not intentionally collect personal information from individuals under the age of 18. If a minor wishes to use this service, they must obtain the consent of a legal guardian.

10. Changes to Privacy Policy

We may change this Policy as necessary. In the event of significant changes, we will notify users within this service. Continued use of this service after changes are made constitutes acceptance of the revised Policy.